Ring Solar Panel Not Charging the Ring Camera

The Ring Solar Panel was not supplying a significant charge to the connected Ring Stick Up Cam Battery HD, 3rd Generation. Some days the charge would increase by 5%. On most days the charge did not increase at all. So, I swapped the battery and made sure the cables were snug, but that did not make a difference. Next, I contacted Ring customer service and they informed me that the Ring Solar Panel was not meant to provide a full charge to any device. After making some changes to the device settings, I have determined that the solar panel is capable of providing a full charge. In my case, I made several setting changes, in order to receive a consistent, full-charge from the solar panel.

I. Description of the Ring Solar Panel from Ring:

a. A few hours of direct sunlight a day will charge your Ring camera. 

b. The description also states, "Requires several hours of direct sunlight every day. Ability to recharge varies based on device settings, motion notifications"

Ring Stick Up Cam Battery HD

Ring Solar Panel

II. Changes I made in the Ring App to increase the Solar Panel charge

a. Device Settings > Video Settings > Video Recording Length> 20s. This was a significant change, approximately a 50% increase. I believe the positive effect was due in part because I am on a busy street and receive frequent alerts. So decreasing the length of the video, equals less battery usage.

b. Power Settings > Motion Frequency > Frequently, which produced mild results

c. Power Settings > Advance Motion Detection, turned on, which trims empty footage, mild results

d. Device Settings > Snapshot Capture > Every 1 Hour, which produced mild results

III. Since making the setting changes, the Ring battery level has been consistently at 98%-100%